![]() EOBs tend to have lots of numbers on them - but they are not bills.If you have questions about your EOB and what your insurance company paid or denied, please call the Customer Service representatives at your insurance company. This will show you the total charges, payments, and any copayment or deductible amounts. Your insurance should send you an explanation of your healthcare benefits (EOB). Price Transparency How Much Did My Insurance Pay? To request a price estimate or to see a full list of standard hospital charges, visit our Price Transparency page. Our Customer Service team and Patient Advocates are trained and ready to assist you with requests for information on charges, billing questions, payment options, and financial assistance. Sometimes, independent contractors are not covered under your health insurance.Ĭhildren’s supports price transparency. Before any major procedures, such as surgery, ask your child’s medical team if there will be anyone providing services through an independent contractor, who is not employed at the hospital.Ask them if they are covered before your child gets the services. If you can, try to contact your health insurance provider before your child’s visit and during the hospital stay to tell them about any planned treatments, visits and procedures.If your insurance coverage changes, please be sure to tell your child’s healthcare provider as soon as possible.If you owe a balance, we will send you a statement once your insurance company has processed the bill, also called a claim. Most insurance plans have to cover some services (like checkups) regardless of whether you have met your deductible already or not.Ĭhildren’s bills your health insurance company based on the information you have provided about your coverage. ![]() For example, if your child’s care costs $5,000 and your plan’s deductible is $3,000, once you’ve paid that $3,000, your insurance company will pay all or part of the remaining $2,000 (depending on what type of coverage your plan has). The amount you must pay for medical services before your insurance company’s coverage kicks in. Here’s what some of the frequently used insurance and billing terms mean: to 5 p.m.įinancial Assistance What Do These Billing And Insurance Terms Mean? Patient advocates are available Monday through Friday from 8 a.m. To contact the patient advocates at Children’s, call 40 or toll-free at 1-86. Our patient advocates can also assist you in identifying and applying for federal, state, local, and private programs that may help cover some or all of your child’s medical expenses. Louis, MO 63195-2806 What If I Can’t Pay My Medical Bill?Ĭhildren’s and its patient advocates can work with you to identify payment options that meet your personal needs and ability to pay. Send a check or money order to Children’s lockbox. If you want to pay your bill using a credit or debit card and without accessing Children’s Connect, use our Online Bill Portal. Children’s Connect provides many patient-friendly self-service features, including: There are two convenient ways to pay your bill online. Right to Receive a Good Faith Estimate of Expected Charges Notice How Can I Pay My Bill? Pay Online We will do everything we can to make the billing process as simple and stress-free as possible.ĭisclosure Notice Regarding Patient Protections Against Surprise Billing Allied Health & Other Healthcare ProfessionalsĪt Children’s Hospital & Medical Center, we don’t want your focus on your child’s health to include worrying about medical bills.Emergency Nursing Pediatric Course (ENPC).Pediatric Emergency Assessment, Recognition and Stabilization (PEARS).Pediatric Advanced Life Support Courses (PALS). ![]()
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